Website Use Policy

he Volant Group of Companies1 (“Volant”) understands the value of your personal information and respects your right to privacy. We are committed to maintaining your confidence and trust. This commitment includes protecting the personal information that you provide to us. Volant’s Privacy Policy describes how we treat personal information we receive from you by any method.

Information We Collect

Unless you provide information voluntarily, we will not collect any personal information about you. If we ask you to provide information that personally identifies you, our request to do so will be specific. If you subscribe to receive information about our products and services, upcoming trade shows or about Volant in general, we will ask for personal information such as your name, email, business, address, postal or zip code, and phone number. If we want you to provide additional information, we will explain why we need the additional information and how it will be used at the time of the request.

Website Usage Information

We use Google Analytics cookies which only store non-personally identifiable information to track visiting data. The non-personal information collected from our use of first-party cookies is not linked to your personal information. Cookies do not damage your system or files in any way. No browsing history is used or collected for personalization when viewing the site. Browsers do not share first-party cookies across domains. More information on Google Analytics’ privacy terms can be found on their website.

Use of Information We Collect

We use your personal information in several ways:

  • To fulfill your requests and process your transactions
  • To respond to your email messages
  • To support your customer relationship with Volant
  • To provide news about Volant in general
  • To provide notice of upcoming trade shows
  • To provide information on new products and services
  • To provide information on changes to existing products and services

We may combine the personal information that we collect from you on our website with other information that you provide to us in connection with your use of our other products and services.

Third-Party Relationships

We may disclose or use your personal information when we, in good faith, believe that either the law requires us to do so or such action is necessary to protect or defend Volant’s rights or property.

Access, Correction and Maintenance of Personal Information

We provide reasonable and practical access for you to identify inaccuracies in your personal information. If you provide us with personal information through our website, you have the right to access this data.

To request an update, modification, or deletion of any personal information maintained by Volant, you can contact us at consent@volantproducts.ca. Upon receipt of a written request from you and payment of a small fee to cover administration costs, we will provide you with access to the personal information that we hold about you. If the personal information we have is inaccurate or incomplete, you can contact Volant and request the information be corrected. We will, upon request, update or delete your personal information; however, we will not be able to update or delete data that has been archived as part of our normal business operations.

We keep the personal information collected through our website as long as it is required to service your request, or until you request its deletion.

Links to Third Party Websites

Websites accessed from Volant’s website via hyperlinks or links to other sites may be governed by privacy policies and practices that differ from this Policy. The information practices of other third party websites linked to Volant are not covered by this Policy. You are encouraged to become familiar with the privacy policies and practices of every website you visit prior to disclosing any personal information.

Security of Personal Information

All personal information is provided through this website via a direct email link to one of our staff. We store your personal information in a secure location that is accessible only by designated staff. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction.

Changes to Volant’s Policy

We may modify or amend this Policy from time to time. In an effort to keep you informed of changes to this Policy, we will indicate the effective date of the currently posted policy at the bottom of the Policy. For substantial changes to this Policy, we will notify you by placing a prominent notice on our homepage. Changes to this Policy will not affect our use of previously provided personal information. No personal information provided by you under the terms of this Policy (or any prior version of this Policy) will be used in a manner that is materially inconsistent with it, without your prior permission.

Acceptance

By using this website, you signify your acceptance of this Policy, as amended from time to time. If you do not agree with the terms and conditions contained in this Policy, please do not use this website.

Contact Us

If you have thoughts, questions or suggestions about this Website Use Policy please contact us at:
privacy@volantproducts.ca


1 Volant Group of Companies means each of Volant Products Inc., Volant Tubular Services Inc., Volant Oil Tools Inc., Volant Oil Tools (US) Inc., and Noetic Engineering 2008 Inc.